Who we are
At Digitec Ultra, we are dedicated to providing high-quality courses in web and app development, UI/UX, graphic design, digital marketing, and more. We also offer digital marketing services and printing solutions for various industries. For more information, visit us at http://digitecultra.io.
1. Information We Collect
a. Personal Information:
This includes any information you voluntarily provide to us when you sign up for courses, purchase services, or interact with our website. This may include:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (credit/debit card details)
- Course registration details (e.g., which courses you’ve enrolled in)
- Employment information (for businesses purchasing digital marketing services)
b. Non-Personal Information:
This includes information that does not identify you personally but helps us improve our services and website. This may include:
- Browser type and version
- IP address
- Pages you visit on our website
- Time spent on specific pages
- Referring website URLs
2. How We Use Your Information
We use your information for the following purposes:
a. To process and fulfill your course registrations and service orders:
- This includes sending you course confirmations, updates on your course or service status, and invoicing.
b. To provide customer support:
- We may use your contact information to respond to inquiries, resolve issues, and improve our services.
c. To improve our website and services:
- Our browsing data helps us enhance the website functionality, user experience, and tailor our courses, training, and digital marketing services to meet your needs.
D. To process payments securely:
- We use your payment information to complete transactions for courses, services, or products purchased from us.
3. Data Retention
- We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting purposes. Once your data is no longer needed, we will delete it from our systems.
4. How We Protect Your Information
- We take reasonable and appropriate measures to protect your personal information from unauthorized access, loss, misuse, or alteration. This includes using secure encryption technologies (SSL encryption) for sensitive data transactions, such as payment processing. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
5. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with trusted third parties in the following situations:
a. Service Providers:
- We may share your information with third-party companies that provide services on our behalf, such as payment processing, course registration, shipping, email communication, or handling your digital marketing campaigns.
b. Legal Compliance:
- We may disclose your information to comply with legal obligations, enforce our website policies, or protect the rights, property, or safety of our company, customers, or others.
c. Business Transfers:
- In the event of a merger, acquisition, or sale of our business or assets, your personal information may be transferred.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect non-personal information about how you interact with our website. This helps us improve user experience, track website performance, and analyze trends.
a. Cookies:
- Small text files stored on your device that help improve website performance, remember your preferences, and provide a more personalized experience.
b. Analytics Tools:
- We may use tools such as Google Analytics or other tracking tools to track how visitors interact with our website. This information helps us analyze trends and improve functionality.
7. Your Data Protection Rights
You have certain rights regarding your personal data, including:
a. Access:
- You have the right to request a copy of the personal information we hold about you.
b. Correction:
- If you believe any of your personal data is incorrect or incomplete, you can request corrections.
c. Deletion:
- You have the right to request the deletion of your personal information, subject to certain exceptions (e.g., if we need to retain your data for legal or accounting purposes).
8. Third-Party Links
- Our website may contain links to third-party websites, including course providers, digital marketing partners, or vendors for printing services. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of those third parties before providing them with any personal information.
