Frequently asked.
Most of what you want to know, before you have to ask. If your question isn't here, hit us on WhatsApp — we reply within minutes.
General
HQ in Dubai (Business Bay), with offices in London and Islamabad. We serve clients in 13 countries.
86 specialists as of 2026: strategists, designers, engineers, growth marketers, motion artists, copywriters, AI engineers, and account managers.
No. While ~60% of our work is in the GCC, we have active clients in the UK, EU, US, Canada, Australia, and Pakistan.
We have proven playbooks in 30+ sectors. Strongest verticals: real estate, F&B, healthcare, e-commerce, fashion, fintech, education, hospitality.
Pricing & Engagements
Service retainers start at AED 8,000/month. Most monthly engagements fall between AED 15,000 and AED 60,000. Project work ranges from AED 8,000 (a landing page) to AED 250,000+ (a full e-commerce platform). We send a full quote within 48 hours of the discovery call.
Both. For defined projects, fixed-price. For ongoing growth work, monthly retainer. Hourly is available for niche advisory work at AED 850/hour.
Retainers have a 3-month minimum so we have enough time to test, learn, and double down. Projects have no minimum.
For projects, 50% upfront and 50% on delivery. For retainers, monthly in advance. All clients sign a transparent SOW before we begin.
After the 3-month minimum, 30 days written notice. No exit fees, no hostage taking, no surprises.
Process & Delivery
1) Discovery call (free, 30 min). 2) We send a custom proposal and quote within 48 hours. 3) You sign + pay deposit. 4) Kickoff within 5 business days. 5) First deliverable usually within 2-3 weeks.
Weekly status calls, daily Slack/WhatsApp access, real-time dashboards for paid media and analytics. Account managers respond within 4 business hours.
A named Account Director plus a dedicated pod of specialists. No anonymous offshoring, no juniors doing senior work without supervision.
Every engagement has 3-5 OKRs agreed upfront, tied to business outcomes (revenue, qualified pipeline, retention, etc.). We report on those weekly, not on vanity metrics.
Working with Us
Yes. About 40% of our engagements involve complementing an in-house team. We can act as a CMO function, a creative arm, or a paid media department.
Always. We sign your NDA, or our standard one, before the first call if needed.
You do, on final payment. Source files, brand assets, code, accounts — all transferred to you.
We carefully avoid direct conflicts. For strategic verticals (e.g. real estate developers in the same city) we offer exclusivity for the retainer duration.
Technical & AI
Yes — that's one of our 8 disciplines. We build agents, automations, and AI-powered customer experiences using OpenAI, Anthropic, Google, and open-source models depending on the use case.
For websites: WordPress, Webflow, Shopify, Next.js, custom Laravel/Node. For apps: React Native, Flutter, native iOS/Android. We match the tool to the problem, not the other way round.
Yes. Technical SEO, on-page, content, link building, and AEO (answer engine optimisation for ChatGPT, Perplexity, Google AI Overviews).
In 99% of cases, yes. HubSpot, Salesforce, Klaviyo, GA4, Mixpanel, Segment, Make, Zapier, n8n — we work in all of them.
Legal & Compliance
Yes. We follow GDPR, the UAE PDPL, and UK Data Protection Act 2018 in every engagement. Data processing agreements available on request.
Yes. Licensed in Dubai. Full company registration details available on request.
Client data is stored in EU/UAE data centers, encrypted at rest and in transit. Access is role-based. Annual third-party security audits.
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